Business Phone Number

Yes, GoDaddy SmartLine is replaced by GoDaddy Conversations mobile app. GoDaddy Conversations helps small businesses with the following features. Business Phone Number: Get a separate phone number for your business to keep your personal and professional communications separate. Unified Inbox: It helps entrepreneurs manage all of their communication channels, including calls, text messages, GoDaddy Microsoft 365 email and social media – Facebook and Instagram in one place, eliminating the need to switch between different platforms.

Unified Messaging enables one platform to integrate communications from various channels into one user interface where they can be viewed, responded to and accessed without the user having to switch between multiple applications. Conversations offers a unified inbox to access all messages across key platforms like voice, text, GoDaddy Microsoft 365 email and social media like Facebook and Instagram.

Yes. Conversations is available on both iOS and Android apps.

You receive texts, pictures, and documents (PDF, DOCX, TXT) from the app, so you don’t have to disclose your personal number to customers. You can send texts once you’re on a paid plan and your business has been verified. Local number registration requires a $19 one-time fee while toll-free number registration is free. More information can be found here.

The amount included with your plan is generous, and most users don’t go above the maximum thresholds. Learn more about our fair use policy in our Conversations terms and conditions.

You can receive calls from any phone number, including phone numbers outside the U.S. At this time, you can make calls to U.S. phone numbers only.

Yes. Toll-free numbers are available by selecting our toll-free plan. Customers can choose the type of number that works best for their business.

Yes, we offer (800) prefix toll-free numbers as well as all other toll-free prefixes – 833, 844, 855, 866, 877, and 888.

Yes. You can port or transfer your existing number over to Conversations from your current carrier. After you purchase Conversations, you will need to contact a GoDaddy Guide at (480) 463-8835 to begin the number transfer process. More details on how the process works can be found here.

Of course! Conversations Business Call & Text is designed for business, but it can be used for non-business purposes. A second phone number is great for little league coaches, listing items for sale online, and more.

You can choose whether you want to make and receive calls on GoDaddy Conversations through an internet connection (mobile data/wifi connection) or by connecting your business number to your personal cellular number. Data and calling rates may apply without unlimited data or calling plan.

Yes, you can set up calls through GoDaddy Conversations with VOIP (Mobile Data/Wifi Connection). Additionally you can use set up calls to go through your cellular connection.

An internet connection is required to use GoDaddy Conversations in general. If you have neither a cellular nor wifi data connection, you will not be able to use Conversations.

When you purchase GoDaddy Conversations, you are asked to provide your mobile number to us. By providing your mobile number, you consent to us sending you a one-time text message — either with a link to download the GoDaddy Conversations app or a verification code to access it. By entering your number, you agree to receive this automated, single SMS from or on behalf of GoDaddy. You can reply “HELP” for contact information (you do not need to reply “STOP” to opt out of recurring messages, as only a single SMS will be sent). Message and data rates may apply. We won't send additional messages or use your number for any other purpose (unless agreed). Carriers are not liable for delayed or undelivered messages. Please see our Privacy Policy. For help Contact us.