Contact Managed AWS Support at GoDaddy

Here's how to contact Managed AWS (Amazon Web Services) support at GoDaddy.

Note: Only the account owner and delegate users may open a support ticket. If you're the account owner, follow these steps to add a delegate user to your account. If you're a delegate user, here's how to access someone's account as a delegate.

If you're the account owner, go to your GoDaddy product page.
If you're a delegate user, sign in to the account as a delegate.
Go to the support ticket hub.
In the upper-right corner, select Create Ticket.
For What can we help you with?, select Managed AWS.
If you're experiencing an outage, select Infrastructure Outage. Otherwise, select another option.
Select Next, and then explain the issue in Please add a description. When you're done, select Submit Request.

Note: If you are not the account owner, be sure to include your email address and request to be CCed. Otherwise our reply will go only to the account owner's email.

More info

If you need to check on your ticket status, email your Customer Service Manager.