Reopen a Managed SSL ticket

1. Go to your GoDaddy product page.
2. Select SSL certificates, and then next to the Managed SSL you're working with select Manage.
   
3. The next step depends on what type of SSL you have:
   • To reopen a ticket for a Standard SSL: Scroll to Support Communication for this Managed SSL. Enter a comment and select Reply to reopen the Managed SSL ticket. Please allow 24-48 hours for a response.
   • To reopen a ticket for a UCC SSL SAN or Wildcard SAN: After you select Manage, the system brings you to the main domain on the Managed UCC or Wildcard SSL.
     1. If you need to reopen the primary, under Support Communication for this Managed SSL enter a comment and then select Reply to reopen the Managed SSL ticket. Please allow 24-48 hours for a response.
     2. If you need to reopen another domain on the UCC SSL, select Back in the top left. This will bring you to https://sec.godaddy.com, where you can find the domain you are working with.
     1. Next to the domain or subdomain name, below SSL select the triangle icon.
        
     2. Scroll to Support Communication for this Managed SSL. Enter a comment and select Reply to reopen the Managed SSL ticket. Please allow 24-48 hours for a response.

More info

• Set up my Managed SSL Certificate
• Use the SSL Setup Service