Applies to: Account Management

Account Management Help

Set a backup payment method

For products you set to auto-renew, you can set backup payment methods to help prevent service interruptions.

  • At billing time, if there's a problem with the main payment method associated with your renewal, we'll try to bill the backup payment method next.
  • If there's also a problem with the backup method, we'll try to bill a different payment method in your account to avoid any service interruptions.

Note: Due to Reserve Bank of India (RBI) regulations requiring us to notify your card issuer at least 24 hours before a recurring payment, customers in India can not set up backup payment methods.

  1. Go to your GoDaddy Payment Methods page. You might be prompted to sign in.
  2. Select the Icon of three vertical dots menu next to the payment method you want to set as a backup. Select Enable as Backup.
    • If the payment method is already set as backup payment, you have the option to Disable as Backup.
    • Enable as Backup is not available if your card is expired. Select Edit to update the expiration date prior to enabling as a backup.
    • In-Store Credit is automatically enabled as a backup payment method.
  3. A Backup Payment label appears in the lower-left corner for that payment method.

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