GoDaddy Poynt Smart Terminal Help

Send an error report to customer support

While working with you to diagnose an issue with your GoDaddy smart terminal, a customer support agent may ask you to send an error report from the device. An error report provides detailed data related to the activity on your device. Reviewing the error report can help a customer support agent pinpoint issues with the device.

Here’s how to send an error report:

  1. Press and hold the power button for three seconds.
  2. Tap Bug report.

That’s it! The data is collected and sent automatically – you won’t need take any further steps to ensure the report is delivered to customer support. Our GoDaddy Guides are here to help.

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