Skip to main content
GoDaddy
    • Domain Names
    • Search for Domain Names
    • Transfer Domain Names
    • Auctions for Domain Names
    • Domain Value Appraisal
    • Browse Domain Name Options
    • Generate Domain & Business Names
    • Protect Domain Names
    • Investing in Domain Names
    • Find a Domain Owner (WHOIS)
    77841 Domain Nav
    Learn More About Domains
    • Websites
    • Website Builder
    • Online Store
    • All Website Options
    • Hosting
    • Web Hosting
    • WordPress Hosting
    • WordPress eCommerce Hosting
    • All Hosting Options
    • Web Security
    • SSL Certificates
    • Website Security
    • Back Up Your Website
    • All Web Security Options
    Image Website Options Non En Desktop
    Explore Website Options
    • Connect & Grow
    • Email & Microsoft 365
    • Digital Marketing Suite
    • Content & Photo Creator
    • All Marketing Options
    Image Grow Desktop
    Learn to Grow Your Business
Help Center Account Basket
  • Call Us
  • Call our award-winning sales & support team
    (09) 975-9407
  • Global Directory
    Phone numbers and hours
Help
Sign In
Registered Users
Have an account? Sign in now.
Sign In
New Customer
New to GoDaddy? Create an account to get started today.
Create an Account

CONTROL PANEL LINKS

  • Manage Domains
  • Manage Website Builder
  • Manage Hosting
  • Manage SSL Certificates
  • Manage Email

INBOX LINKS

  • Sign in to Office 365 Email
  • Sign in to GoDaddy Webmail
Checkout Now
GoDaddy

Backup Services Agreement
Last Revised: April 4, 2019

PLEASE READ THIS AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.

1. OVERVIEW

This Backup Services Agreement (this “Agreement”) is entered into by and between GoDaddy.com, LLC, a Delaware limited liability company and you, and is made effective as of the date of electronic acceptance. This Agreement sets forth the terms and conditions of your use of GoDaddy’s Backup Services (the “Services”), and represents the entire agreement between you and GoDaddy concerning the subject matter hereof.

Your electronic acceptance of this Agreement signifies that you have read, understand, acknowledge and agree to be bound by this Agreement, our Universal Terms of Service Agreement, which is incorporated by this reference, and any other agreements or policies that may be noted below as also being incorporated.

2. DESCRIPTION OF SERVICES

General Description. GoDaddy Backup Services provide website backups for your website and database files (the “Content”) contained on your GoDaddy or third-party hosted websites (“Sites”).

Limitations. The Services do not provide backups for files larger than 4 gigabytes (GB) and for temporary cache files and folders.

Access to Sites. In order to provide these Services, GoDaddy requires access to your Sites via sFTP, sFTP (SSH-key), or FTP to set up scheduled backups for your Content. You authorize GoDaddy to access your Sites in the above manner to facilitate and manage the Services.

Storage of Content. GoDaddy will securely store the backups of your Content either off-site with a third-party cloud vendor or in GoDaddy datacenters. GoDaddy reserves the right to determine where to store your Content.

Available Storage Space. As part of the Services, you are given a pre-determined amount of storage space for GoDaddy to perform backups of your Content. In the event you exceed this amount of space, GoDaddy will stop creating new backups until you purchase additional storage associated with your site, or you move below your quota. You may upgrade or downgrade the amount of storage space at any time, depending on your needs.

Backup Duration. GoDaddy will store the last 30 days of Content backups on a rolling basis and continue to store your Content backups for 30 days after the product has been cancelled. 

Backup Management. As part of the Services, you will be able to manage your backups from your Account by viewing, downloading, restoring, and deleting your Content. You will also be able to select the frequency of your backups, including daily, every two days, weekly, or monthly. GoDaddy will consistently back up your Content at your preferred frequency until your Services plan is cancelled or you run out of storage on your Services plan.

3. YOUR OBLIGATIONS; REPRESENTATIONS AND WARRANTIES

Abusive Activities and Other Threats.  You acknowledge and agree that you may not use our servers and your Sites as a source, intermediary, reply to address, or destination address for mail bombs, Internet packet flooding, packet corruption, denial of service, or other abusive activities that threaten the stability of our network or will damage the systems of, or cause a disruption of internet services to, GoDaddy, our customers, or third-parties. Server hacking or other perpetration of security breaches is prohibited and we reserve the right to remove sites containing information about hacking or links to such information. Use of your Sites as an anonymous gateway is prohibited. We prohibit the use of software or scripts run on our servers that cause the server to load beyond a reasonable level, as determined by us. You agree that we reserve the right to remove your Sites temporarily or permanently from our servers if you are in violation of this Agreement and/or there are activities that threaten the stability of our network. You acknowledge and agree that all Sites associated with your use of the Service may be removed if any one Site is in violation of this Agreement.  You further acknowledge and agree that GoDaddy reserves the right to scan your Content for malware and other malicious active content, and remove such content for security purposes in the event it is discovered. 

Storage and Security.  Though the Services are meant to offer backup of your Content, to ensure the loss or damage to your Content, we would recommend you also consider deploying other measures such as maintaining independent archival and backup copies of your Content. We are not responsible for the security, integrity and confidentiality of the Content transmitted through your use of the Service except as expressly provided by this Agreement.

Need help? Call our award-winning support team at (09) 975-9407

  1. Legal
  2. Agreements
  3. Backup Services Agreement

We love taking your call.

GoDaddy guides
  • About GoDaddy
    • About Us
    • Contact Us
    • Investor Relations
    • Careers
    • Trust Center
    • Legal
  • Support
    • Product Support
    • Community
    • Report Abuse
    • Resources
  • Resources
    • Webmail
    • WHOIS
    • ICANN Confirmation
    • Designers & Developers
    • Redeem Code
    • Product Catalog
    • Business Name Generator
  • Partner Programs
    • Affiliates
    • Reseller Programs
    • GoDaddy Pro
  • Account
    • My Products
    • Renewals & Billing
    • Create Account
  • Shopping
    • Buy a Domain
    • Websites
    • WordPress
    • Hosting
    • Web Security
    • Email & Office
    • Promos

Choose your Country/Region
  • Argentina - Español
  • Australia - English
  • België - Nederlands
  • Belgique - Français
  • Brasil - Português
  • Canada - English
  • Canada - Français
  • Chile - Español
  • Colombia - Español
  • Danmark - Dansk
  • Deutschland - Deutsch
  • España - Español
  • Estados Unidos - Español
  • France - Français
  • Hong Kong - English
  • India - English
  • India - हिंदी
  • Indonesia - Bahasa Indonesia
  • Ireland - English
  • Israel - English
  • Italia - Italiano
  • Malaysia - English
  • México - Español
  • Nederland - Nederlands
  • New Zealand - English
  • Norge - Bokmål
  • Österreich - Deutsch
  • Pakistan - English
  • Perú - Español
  • Philippines - English
  • Polska - Polski
  • Portugal - Português
  • Schweiz - Deutsch
  • Singapore - English
  • South Africa - English
  • Suisse - Français
  • Suomi - Suomi
  • Sverige - Svenska
  • Svizzera - Italiano
  • Türkiye - Türkçe
  • United Arab Emirates - English
  • United Kingdom - English
  • United States - English
  • Venezuela - Español
  • Việt Nam - Tiếng Việt
  • Ελλάδα - Ελληνικά
  • Україна - Українська
  • الإمارات العربية المتحدة - اللغة العربية
  • ไทย - ไทย
  • 대한민국 - 한국어
  • 台灣 - 繁體中文
  • 新加坡 - 简体中文
  • 日本 - 日本語
  • 香港 - 繁體中文
  • Legal
  • Privacy Policy
  • Cookies
Copyright © 1999 - 2023 GoDaddy Operating Company, LLC. All Rights Reserved. The GoDaddy word mark is a registered trademark of GoDaddy Operating Company, LLC in the US and other countries. The “GO” logo is a registered trademark of GoDaddy.com, LLC in the US.
Use of this Site is subject to express terms of use. By using this site, you signify that you agree to be bound by these Universal Terms of Service.