Professional Email powered by Titan Help

Set up a Business Auto-reply with Professional Email powered by Titan

Business Auto-reply lets customers know you’ve received their email, even when you’re offline or outside business hours. Professional Email powered by Titan’s Business Auto-reply feature sends an automatic response for you, so nothing goes unanswered while you’re away.

Note: Business Auto-reply is only available to Pro Plus, Premium and Ultra plans. Upgrade my email plan
  1. Sign in to webmail. Use your Professional Email powered by Titan address and password (your GoDaddy username and password won't work here).
  2. In the upper-right corner, select The settings gear icon. Settings, and then Preferences.
  3. On the leftmost side, under Send & Reply, select Business Auto-reply.
    The Send & Reply section of the menu with the Business Auto-reply button highlighted.
  4. Turn on the Enable Business Auto-reply toggle.
    The Enable Business Auto-reply toggle turned on and highlighted.
  5. Add your non-working hours. Your auto-reply will be sent during your selected dates and times.
    The non-working hours section of the page.
  6. Select a time zone.
    The timezone section of the page.
  7. Create your auto-reply message. Enter a subject and your desired text.
    The auto-reply section of the page with the subject and text fields.
  8. Select how often you want to reply to consecutive emails from the same sender. This helps prevent customers from receiving repeated responses if they email you multiple times.
    The Reply to consective emails from the same sender once every X days dropdown highlighted.
  9. At the bottom of the page, select Save.

Titan automatically sends your Business Auto-reply to incoming emails based on your settings. You can turn the feature off or update the message anytime on the Business Auto-reply page.

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