Errors importing item variables from Square

[adartist12]

Hi - My problem is that GoCentral is not importing all the variables in my items. They are all there in Square but I get an error in GoCentral that says something about too many variables and they either do not import or import with no variables. If there is a limit on the number of variables that will import that would be very helpful to know.

[Zulfiqar]

Hello adartist12, I hope you are well. Sorry to hear that not all products from your square system could be imported into GoCentral Online store.  GoDaddy had couple of issues ( Special characters in product description, missing SKU detail on product ) that prevented few products not to get imported. GoDaddy team have fixed both these issues and you should be able to import most of your products now. Appreciate if you could try this again and let us know if still have any issue importing your products into online store.

As first phase of integration with Square system, GoDaddy enable you to import catalog products from square system into online store and sync inventory quantities bidirectionally.  This could be limiting to few that want to use online stores as their primary inventory/system management, instead of square system.

[adartist12]

Alright… here’s what I did… I tried importing a spreadsheet to square space looked fine in Squarespace but didn’t import… and then I tried creating some test items in square space directly. Same error. There are only 8 different variations - yet it tells me there are too many variations … anything more than two variations will not import from SquareSpace.

[JesseW]

Hi @adartist12. Thanks for posting. The limit for variations when importing from Square is currently 100. It doesn't sound like you're close to meeting that. I'd recommend getting in touch with our care team so they can take a closer look at this. To me, it sounds like this shouldn't be happening for you. 

[SSM1]

I too have the same issue and yes, have completed all of your recommendations.  Complete SKU, no special characters, no more than 100 variations.  And I still get the same too many variables error.  

Yes, I've also called support and addressed this issue.....the end result of a 45 minute call was that 'it's a problem with Square'.

This does NOT solve the issue.  Who created the 'Import Square Button'?????  Can we speak with someone that can actually resolve this issue?  I can't see giving us the import from square button without previously testing something as simple as importing variables??????  HELP!

[acptr]

I'm having the same issues here. The ability to sync with square is the sole reason i chose this package and hosting option.

[fjcondron]

I have the same issue.  While quantities update back and forth between Godaddy and Square, new variations/options do not.  I have spent over an hour on the phone and 45 minutes on chat.  The answer I got was to delete the item from godaddy and then resync with square.  This is a problem because then I lose the description from square as well as the pictures that I have put in for each variation.  So, I have to update that over again and while all this is going on, customers would not be able to order those items on the godaddy site.  Godaddy - please fix this problem!!!!  For those of us who sell in person and have an online site, we need this to work.