For about two weeks now my GoDaddy hosted WP site is coming up with sitename/wp-admin/install.php. I have spent over three hours on the phone and chat to support and several solutions have been tried but the problem still remains. These solutions have been tried by GoDaddy agents:
Can anyone throw any light on this please?
Welcome to the community!
Since no one here will have direct access to your account to review the specific cause of the issue, I can only make a couple of suggestions to try out:
1) If you can, try exporting the current database and then importing into a new database account. You then have to reconfigure your database connections within the wp-config.php to match with your new database. Coincidentally this ties into the next suggestion.
2) You could try checking your wp-config.php file to see that the database settings are correct and also that the $table_prefix setting matches the table prefixes in your database. I've seen this come up in similar discussions such as this one I found on the WordPress.org forums.
Hope this helps you find a solution on your end, otherwise you will need to try reaching out to our live support team once more so our hosting team can further assist.