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    Wordpress Managed PHP Version

    How to change PHP Version for GoDaddy Wordpress Managed it  need two be  update  because new woocommerce plugins recommend PHP Version two be 5.6. in  MySQL version need two be 5.6     wil this be  Automatic fix   in  MaxMind GeoIP Database: need fix  ps before i buy a new web hosting will this wordpress Managed be Automatic update two new PHP version 

    1 ACCEPTED SOLUTION
    Former Employee

    Hey folks, just wanted to let you know that PHP 7.2 is now available on all Managed WordPress sites.  You can change your PHP version in your Hosting dashboard.  Here are a couple screenshots:

     

    Screen Shot 2018-10-10 at 3.28.31 PM.pngScreen Shot 2018-10-10 at 3.28.46 PM.png

     

    Thanks,

    Gabe

     

    Gabriel A. Mays
    Head of WordPress, GoDaddy

    View solution in original post

    155 REPLIES 155

    btw what version is it currently?..i cant seem to locate that info.

    <?php phpinfo(); ?>

    Regards, R. Zelnick

    It's only 5.4.4 if you can believe that????? I was shocked. Pretty much lame and horrible, and we have no option to update it ourselves, leaving us vulnerable to security issues and unable to utilize the latest applications, plugins and tools for WordPress because GoDaddy prevents us. SUCKS.

    PHP Version 5.4.42.  I don't understand why Godaddy still uses such an obsolete PHP version. I'm hosting another site on Bluehost and they already run PHP 5.6.24.  😞

    GaryA.. Did Go-daddy fix this below issue...If not when will you fix it as my account as errors..  If you are not going to fix it...why not?

     

    Issue: woocommerce plugins recommend PHP Version two be 5.6. in  MySQL version need two be 5.6

    @Gabe Can you provide a timeline for implementation? I have several sites running WooCommerce, which recommend 5.6 . I was told that moving them was a manual process.

     

    Former Employee

    Hi @mgb.  I'm sorry, but I can't give a timeline because the hardware needed for the upgrade has already taken longer than we expected to arrive.  We'll notify customers when the upgrades begin and we'll push the PHP 5.6 update to everyone, so that will be done for you automatically.  I'm sorry, I know that's not a great answer, but it's the best I can give for now.

    Gabe

    Gabriel A. Mays
    Head of WordPress, GoDaddy

    I am having issues now with WooCommerce sending emails because the PHP is out of date. Do we have a timeframe on this? Please? 

     

    Otherwise I am looking to move my site to a new wordpress server and would like to get a refund for my 3yr plan I purchased.

    Is WooCommerce giving you an error that email is not working because PHP is out of date? Or are you making an assumption this is the case.

     

    Email can fail to send for a vast variety of reasons - here's a terrific troubleshooting guide on the wooCommerce website. One thing to definitely try is to see if new user registration or password reset links are working from your WP install. This is the same method WooCommerce uses so if the other email sending mechanisms work, then the issue is in WooCommerce implementation of sending emails and you may need to roll back to a version that still works for now.



    Alex Sirota, PMP - NewPath Consulting - Schedule some time with Alex
    "At the moment of commitment, the universe conspires to assist you." -Johann Wolfgang von Goethe

    Hello @Gabe,

     

    any news on the update?

     

    Tx. 

    Hi @moussarifai  The hardware is still landing, so we're working on centralizing core to improve WP Cron performance in the meantime.  Once we upgrade the object caching layer we'll be able to update the PHP version.  Feel free to check back at the end of next month for updates.

     

    Gabe

    Gabriel A. Mays
    Head of WordPress, GoDaddy

    Hi @Gabe you said check back the end of next month.  So you do not for see this being done before the end of September?

    Former Employee

    Hi @raindc, good question.

     

    Not necessarily.  It depends how quickly we wrap up the WP Cron improvement work and how long the Redis work takes after the hardware lands.  The upgrade to PHP 5.6 is fairly straightforward--there are just a couple things slated ahead of it, primarily the upgrade to Redis for object caching, which is required before we can upgrade PHP.  You guys will also see caching improvement with Redis, which is a new hardware tier.

     

    Gabe

    Gabriel A. Mays
    Head of WordPress, GoDaddy

    Please get the PHP issue resolved ASAP! The end of next month is not soon enough. PHP 5.4 is causing my new website to create this error:

    Fatal error: Cannot call overloaded function for non-object in/home/content/p3pnexwpnas13_data01/97/3053897/html/wp-content/uploads/cache/cityguide/_wplatte/_cityguide.page.php-dd718e2c6c333476ca11ba67ed027d6a.phpon line 61

      Other forums show this issue occurring for the past 2 years. They are all using GoDaddy. https://wordpress.org/support/topic/fatal-error-cannot-call-overloaded-function-for-non-object-1/pag...  

    https://wordpress.org/support/topic/fatal-error-cannot-call-overloaded-function-for-non-object?repli...

    Also, I am unable to use Modern Tribe's Event Calendar Community plugin. I feel betrayed that I was not told about this issue when GoDaddy sales recommended Managed Wordpress. Can you imagine having them say "We recommend Managed Wordpress unless you want to use plugins like WooCommerce and don't mind error pages until we update our servers."?

    Now they advise that I move my 4 managed wordpress sites to CPanel at my own expense. If I have to move my sites it will be to a different host that keeps their managed wordpress up to date.

     I have over 40 clients on GoDaddy and have loved your tech support. I have never regretted using GoDaddy until now. PLEASE fix this now!

    Ann

    @Idahome you are making an assumption that switching to a new version of PHP will actually fix your particular issue. If you note in the forum you are linking to the error message is quite different.

     

    The Wordpress.org forum issue that was purportedly fixed by upgrading the PHP version was:

     

    Fatal error: Cannot call overloaded function for non-object in /home/internetgenie/public_html/internet-genie.co.uk/wp-includes/class-wp.php on line 529

    Your error is

    Fatal error: Cannot call overloaded function for non-object in
    /home/content/p3pnexwpnas13_data01/97/3053897/html/wp-content/uploads/cache/cityguide/_wplatte/_cityguide.page.php-dd718e2c6c333476ca11ba67ed027d6a.php on line 61

    There are some other stackoverflow.com posts on the "Cannot call overloaded function for non-object" errors and they claim that the issue is with poorly written themes that make PHP run out of memory. Here is one such post:

     

    http://stackoverflow.com/questions/21897786/what-does-the-error-php-fatal-error-cannot-call-overload...

     

    It looks like from your error you are using the City Guide Listing directory which is compatible with 4.5.x theme and GoDaddy has 4.6 rolled out now so that should not be an issue. There is nothing to indicate PHP 5.5.x is required, so it is most likely that this is an issue with City Guide.

     

     

    https://themeforest.net/item/city-guide-listing-directory-wordpress-theme/16662029/support

     

    This is a commercial theme, so if you have bought it why not ask the City Guide folks for support -- if they tell you PHP 5.5 is the only way to fix this (instead of changing some other parameter, design feature) then I can see your issue. But for now, this seems to be related to a variety of themes, not just City Guide. The error you are seeing can be blamed only on the version of PHP after it can be confirmed by the theme author support and documented as such. 

     

    The theme author for your theme, City Guide, e claims the following requirements as of August 19 2016

     

    https://www.ait-themes.club/doc/hosting-requirements/

     

    • PHP 5.3.1 version or later

     

    So in fact PHP 5.4.x is just fine according to the theme creator. The problem must be somewhere else, potentially in a configuration or some other server setting related to memory or a bug.

     

    PHP version updates that fix problems like this only mask the underlying issue. I understand you want the problem fixed, but there may a deeper issue with this theme that even a PHP update won't fix. 



    Alex Sirota, PMP - NewPath Consulting - Schedule some time with Alex
    "At the moment of commitment, the universe conspires to assist you." -Johann Wolfgang von Goethe

    Thanks for your quick reply! I visited the page that you linked to at http://stackoverflow.com/questions/21897786/what-does-the-error-php-fatal-error-cannot-call-overload... and found a work around:

    "We found that this is related to the APC module for Apache. To resolve it, simply edit your php.ini to uncomment the apc module so it reads from

    extension=apc.so

    to

    ;extension=apc.so

     

    I created a php.ini file because I couldn't find one in the FTP directory and entered:

    <? phpinfo(); ?>
    ;extension=apc.so

     

    It seems to be working right now. I hope that it is OK to create that php.ini file. Please let me know if it is not.

    Thank you for helping me! I do look forward to the server upgrades. 

    Ann

    Good to hear. I reiterate though that the issue may be with a theme. You may want to let the authors of the theme know about your work around, it's probably a side related issue you have found a band aid solution for.



    Alex Sirota, PMP - NewPath Consulting - Schedule some time with Alex
    "At the moment of commitment, the universe conspires to assist you." -Johann Wolfgang von Goethe

    I'm showing current PHP version is: Version 5.4.42.

     

    Is there any further word on the timeline for the update?

     

    Like others have stated here, I was sold on the Managed Wordpress product that has NOT LIVED UP TO ITS ADVERTISEMENT.

    WordPress 4.6 is out and surprise, the update doesn't appear in any of my Godaddy Managed WordPress hosting accounts. I'm assuming that's because of the servers' PHP version. How lame.

    They roll out WP updates across the sites automatically slowly and surely. It has nothing to do with the PHP version. You will see 4.6 soon enough.



    Alex Sirota, PMP - NewPath Consulting - Schedule some time with Alex
    "At the moment of commitment, the universe conspires to assist you." -Johann Wolfgang von Goethe

    Got it, that's still lame. All my other sites not hosted with GoDaddy have seen the update since it's release.  As of this morning, nothing yet.