I am trying to create a CNAME to publish from Wishpond to my domain
I continue to get the "unexpected error occurred"
Can you please tell me what I am doing wrong?
Thank you
Solved! Go to Solution.
Hi @michlz24. In addition to what @Nate said, I'd also make sure you don't have an A Record entry for www in your DNS settings. You can't have both a CNAME and A Record for www for your domain.
Try clearing your cache and/or using a different browser. If that does not work contact support with your user ID and PIN handy.
Thanks but neither of these actions deal with the issue I am having - it is still coming up as an unexpected error has occurred
If you're unable to resolve this on your end contact support so they can take a look.
Hi @michlz24. In addition to what @Nate said, I'd also make sure you don't have an A Record entry for www in your DNS settings. You can't have both a CNAME and A Record for www for your domain.