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Cannot Change Forwarding, UI Does Not Have It Listed

I have a domain that is setup to forward but it not appearing correctly in the UI. I need to disable the forwarding and have it point to an IP instead now, but I do not have the edit option on the forwarded A record. 

Looking at cases here, I should be able to delete the A record by removing the forwarding from the Forwarding section, but it says that it is not setup there so I have no options to try.

Trying to add another A record gives an error.

1 REPLY 1
Moderator
Moderator

Re: Cannot Change Forwarding, UI Does Not Have It Listed

Hi @mlockhart

Thanks for posting in our forums. After the domain forwarding is removed, you should be able to change the domain's A record with no issue. Since we do not have additional details like the domain name and don't have access to your domain's DNS, it's hard to determine the issue. Please reach out to our support team and they can assist you further: x.co/247support.

KayJay - GoDaddy | Community Moderator
24/7 support available at x.co/247support