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Cannot cancel forwarding

My domain stopped working and is now forwarding to some random dropbox file that does not exist. I click the trash button to delete the forwarding setting, but it gives an error to contact support. 


First of all, why the heck is my domain forwarding in the first place?




An unexpected error occurred. If this issue continues, contact support. Is there a ticket system here or is call/chat the only way.


Hi @zmallory


Thank you for your post. Sorry to hear about the issue with the domain. The best option would be to call our customer support line to have someone review the settings, error, and history of the change to see what cause this update to occur. We also have a chat system that is available during normal business hours. Below I have included a link to the support centers by region.


Hope this helps!



Customer Care by Region |