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Cannot renew my domain, get strange message

 My Domain is expiring in 4 days. I have tried to renew it several times but each time I get this message:

 

We were unable to process the following domain renewals: xyz.com

 

I know there is no issue with my credit card because I can still renew any of my other domains, so then why can't I renew this domain ?

3 REPLIES 3
Former Employee

Hi,
For this situation please contact a GoDaddy support agent by phone so that they can check the domain status.

Hopefully this helps!
Retired
Not applicable

Hi @vanpersie23,

try to enable auto renew. 

I have enabled auto renew for the domain, still it is not renewing