cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Error: Domain Update failed due to nameserver issues

HI there.

 

I keep getting the error displayed on the subject line when I try to change the nameserver to my hosting provider. I have already registered 2 other sites using the exact same nameserver yesterday so I don't understand what the problem could be. The only difference between the new site and the previous 2 is that they were .COM domains and the new one is .CO.ZA 

 

Where does the problem lie, with godaddy or my hosting provider?

 

Thank you for your time.

 

 

2 REPLIES 2
Helper VI
Helper VI

Re: Error: Domain Update failed due to nameserver issues

Hello @PragmaOnce

 

"If you want to use your own nameservers, you must set them up before you register or update the domain name. You must also ensure that they are resolving properly before you assign them to the domain name in our system."

 

That was a quote from here:

https://uk.godaddy.com/help/about-coza-domains-8811

 

I think you should contact a customer support representative in order to investigate your problem.
https://uk.godaddy.com/contact-us.aspx

 

Good luck.

Smiley Happy

***Signature: -> Do not assume anything! If you want help, explain your problem. If my post helped you, give it a Kudo. If you have the solution, mark the topic as Solved.

Re: Error: Domain Update failed due to nameserver issues

Hi there, did you find an answer to your problem? Experiencing the same.