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Error: Domain Update failed due to nameserver issues

HI there.


I keep getting the error displayed on the subject line when I try to change the nameserver to my hosting provider. I have already registered 2 other sites using the exact same nameserver yesterday so I don't understand what the problem could be. The only difference between the new site and the previous 2 is that they were .COM domains and the new one is .CO.ZA 


Where does the problem lie, with godaddy or my hosting provider?


Thank you for your time.



Helper VI

Hello @PragmaOnce


"If you want to use your own nameservers, you must set them up before you register or update the domain name. You must also ensure that they are resolving properly before you assign them to the domain name in our system."


That was a quote from here:


I think you should contact a customer support representative in order to investigate your problem.


Good luck.


***Signature: -> Do not assume anything! If you want help, explain your problem. If my post helped you, give it a Kudo. If you have the solution, mark the topic as Solved.
Getting Started

Hi there, did you find an answer to your problem? Experiencing the same.