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Error when importing zone file


When I try to import a zone file it gives me this error.

"An unexpected error occurred. If this issue continues, contact support."

I don't really know what the issue is.

Thanks for the help in advance!

Not applicable

Hi @dreamz,

  1. What is it exactly (more details please) you are trying to do?
  2. What is your domain name?

I just called GoDaddy support and I was told Import Zone File function is broken and no ETA on when it will be fixed.


To reproduce:  it doesn't matter what domain name we have, you simply go to "DNS Management", go to "Advanced Feature", then export your current zone file (either Windows or Unix version/format, doesn't matter) to your Desktop, then immediately click "Import Zone File" and select the file you just saved, you simply get an "Error" message.

Not applicable



Yes it does actually matter what your domain is ..........

Because I can check your zone files and see what's what and also make sure I'm not helping out a nasty or illegal site. Or at least not providing free sysadmin for a mega buck cheapskate.......