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GoDaddy reports that I can't manage DNS because they are not in GoDaddy yet it is

Hello,

 

GoDaddy reports that I can't manage DNS because it is not in GoDaddy yet the name servers and IP addresses are all GoDaddy.

 

Please help.

 

Regards,

Dunkie

 

 

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1 REPLY 1
Community Manager
Community Manager

Re: GoDaddy reports that I can't manage DNS because they are not in GoDaddy yet it is


@dunkie wrote:

Hello,

 

GoDaddy reports that I can't manage DNS because it is not in GoDaddy yet the name servers and IP addresses are all GoDaddy.

 

 


Hi @dunkie. Thanks for being part of GoDaddy Community! 

 

This issue was discussed in the forum post here. Essentially, you need to be using GoDaddy default nameservers in order for you to manage DNS. In your example, the nameservers are custom, which means you would need to manage your DNS zone file on the servers you have specified as the domain's nameservers. Hope that helps. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.