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I want to create a subdomain to use exclusively with my email marketing software

Im using sendinblue email marketing software. I've been given a dedicated IP to use for my email campaigns. For setting up the dedicated IP I need to first create a subdomain to use exclusively with sendinblue. I tried creating it but its still showing me not configured. What could be the problem?

4 REPLIES 4
Super User III
Super User III

Re: I want to create a subdomain to use exclusively with my email marketing software

@BS5 

 

What is your domain and what is the subdomain you tried to create?



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Re: I want to create a subdomain to use exclusively with my email marketing software

My domain is furnicheer.com.  The subdomain i tried to create is news.furnicheer.shop

New

Re: I want to create a subdomain to use exclusively with my email marketing software

To clarify further i have added couple of screenshots. In the first screenshot you can see I have created 2 NS records as instructed. Now when i try to associate a domain in sendinblue account it says not configured as shown in the second screenshot. What should i do?godaddy.jpgsendinblue1.jpg

Super User III
Super User III
Solution

Re: I want to create a subdomain to use exclusively with my email marketing software

@BS5 

 

So you have 2 different issues going on here....

1) You are attempting to work with 2 different domains - furnicheer.com and furnicheer.shop

The subdomain is the part in front of the domain. So for example 

www.furnicheer.com or shop.furnicheer.com or news.furnicheer.com are all subdomains - you would have to register furnicheer.shop if you wanted to use that.

 

2) Name Servers - so you did this correctly for news.furnicheer.com

 

So you would just need to adjust the domain settings in SendInBlue to be news.furnicheer.com and you should be good to go



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community