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"An unexpected error..." when changing nameserves

I was trying to change namespaces to amazon's route53 hosted zone whenever I change nameservers an "An unexpected error has occurred." appears

 

Steps:

- Creating a hosted zone

- Changing the value of "A @"@ to the Ip address to my page

- Exporting zone file

- Adding the zone file it to my hosted zone

- changing the nameserver to the one of NS in the route

-  "An unexpected error has occurred."

 

what I have tried

- repeating the same process in incognito mode 

- changing the web browser (chrome/firefox)

1 ACCEPTED SOLUTION
Moderator
Moderator

Hi @A-Siam,

 

Welcome to the Community!

To change the nameservers at GoDaddy to third-party nameserver, you do not need to alter the zone files. You may use these instructions to make the update, allowing 24-48 hours for the new nameservers to propagate globally. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post

1 REPLY 1
Moderator
Moderator

Hi @A-Siam,

 

Welcome to the Community!

To change the nameservers at GoDaddy to third-party nameserver, you do not need to alter the zone files. You may use these instructions to make the update, allowing 24-48 hours for the new nameservers to propagate globally. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post