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    Viraltech92
    New
    ‎08-28-2018 03:02 AM
    ‎08-28-2018 03:02 AM

    Email Account Has Disappeared, Cannot Create a New One.

    Okay, so my email account was working fine a couple weeks ago, but now it's disappeared from the control panel and I cannot create a new one.

     

    I did not delete this email account, nor have I changed any settings with my website.

     

    I have a economy hosting and my website is working fine.

     

    Every time I go to the Control Panel, and attempt to create a new email account, it just says "error" with no other explanation.

     

    I've tried creating an account with several different browsers, just in case it was a browser issue, but it's made no difference.

     

    My website is: https://www.viraltech.co.uk/

    Product:
    0 Kudos
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    1 REPLY 1
    Lisi
    Moderator
    Moderator
    ‎08-29-2018 11:37 AM
    ‎08-29-2018 11:37 AM

    Hi @Viraltech92,

     

    Thanks for posting. It sounds like there may have been a failed billing, since this appears to be account specific you will need to contact live support for assistance.

     

    Lisi - GoDaddy | Community Moderator | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.
    Reply

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