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How to completely disable Office 365 Email from GoDaddy?



I recently purchased hosting package from GoDaddy (that comes with free Office 365) to migrate my websites into GoDaddy hosting. But I have already my own subscriptions of Office 365 for my domain. Same domain name is setup in GoDaddy.


I realized once activated my websites by pointing to GoDaddy hosting, all my existing emails will start pointing to Godaddy servers instead of office 365 servers.


Anyone have any idea how to solve this problem?


Thank you.

Community Manager
Community Manager

Re: How to completely disable Office 365 Email from GoDaddy?

Hi @ihdigital. Welcome to GoDaddy Community! If you update your domain to use GoDaddy nameservers, it will give you default DNS records, regardless of whether or not you have email service with us. My suggestion would be to update the MX records back to your current email provider once the nameserver change completes. That is what will control where your email is sent. You can feel free to cancel the free email account with us if you don't intend to use it.


JesseW - GoDaddy | Community Manager | 24/7 support available at | Remember to choose a solution and give kudos.