• GoDaddy Community
  • Managing Email

    • Managing Email

    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Show  only  | Search instead for 
    Did you mean: 
    InterlineC
    New
    ‎08-30-2016 10:45 PM
    ‎08-30-2016 10:45 PM

    SMTPOUT with Office 365 - operation timed out.

    For the last five days I cannot send mail using Office 365. This is very frustrating and causing me to lose business. I'm on a cruise ship in the south of France and inbound mail is not a  problem.  I have to resort to Webmail which is very inconvenient as my Contact List is in Outlook.

    The message I get is:

    Send test email message: The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

     

    I also cannot get GoDaddy via Chat, 

    HELP!!!!

    0 Kudos
    1 REPLY 1
    jvanderb
    Helper III
    Helper III
    ‎08-30-2016 10:56 PM
    ‎08-30-2016 10:56 PM

    @InterlineC

     

    In my experience, you should not be using SMTP for Office 365 email.  If you are using the Outlook mail client, it should support native Exchange rather than POP3/IMAP and SMTP.  Here is an article that describes how to set up Outlook properly with Office 365:

     

    https://www.godaddy.com/help/outlook-manually-set-up-email-9011

     

    You may also like...