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SMTPOUT with Office 365 - operation timed out.

For the last five days I cannot send mail using Office 365. This is very frustrating and causing me to lose business. I'm on a cruise ship in the south of France and inbound mail is not a  problem.  I have to resort to Webmail which is very inconvenient as my Contact List is in Outlook.

The message I get is:

Send test email message: The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

 

I also cannot get GoDaddy via Chat, 

HELP!!!!

1 REPLY 1
jvanderb
Helper III

@InterlineC

 

In my experience, you should not be using SMTP for Office 365 email.  If you are using the Outlook mail client, it should support native Exchange rather than POP3/IMAP and SMTP.  Here is an article that describes how to set up Outlook properly with Office 365:

 

https://www.godaddy.com/help/outlook-manually-set-up-email-9011