cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Thunderbird setup - can't get it to work

I have a new laptop and am trying to set up my godaddy email on Tbird.  I think I've tried every combination of in and out ports that I can think of.  I keep getting message that Tbird failed to find the settings for my email account.

 

This problem is on 2 laptops I've tried to set Tbird up on.  So it's not laptop specific.  Very frustrating.

 

I also get the message that my UID or pwd is invalid.  The pwd is correct (I logged in on an incognito window - so it's correct).  Please help.  Very frustrating.

 

Tbird works - I've configured an AOL email on it and it's sending and receiving emails.  It's Tbird / godaddy specific...

 thunderbird-1.JPGthunderbird-2.JPG

I configured it and it worked well on a previous laptop that died.

 

 

2 REPLIES 2

Re: Thunderbird setup - can't get it to work

I would carefully go through the AOL account and write down the mailserver, port and security settings and duplicate them exactly in T-bird.

Re: Thunderbird setup - can't get it to work

One other thought, it seems to be complaining about the password. What is that dropdown that says Normal Password? Have you tried every possible choice?