Hello! i can send emails from my cpanel account to hotmail account and also can receive/send between my cpanel accounts. But i cannot send email from hotmail/gmail/outlook to cpanel account any help ? 😞
Here is the error i receive from microsoft:
CWLGBR01FT004.mail.protection.outlook.com rejected your message to the following email addresses:
egekyurusen@buildapc.eu (egekyurusen@buildapc.eu)
Your message was rejected by the recipient's domain because the recipient's email address isn't listed in the domain's directory. It might be misspelled or it might not exist. Try to fix the problem by doing one or more of the following:
For Email Administrators
Directory based edge blocking is enabled for the recipient's organization and the recipient wasn't found in their directory. If the sender is using the correct address but continues to experience the problem, contact the recipient's email admin and tell them about the problem. To fix this they should resynchronize their on-premises and cloud directories.
CWLGBR01FT004.mail.protection.outlook.com gave this error:
Recipient address rejected: Access denied. AS(201806281) [CWLGBR01FT004.eop-gbr01.prod.protection.outlook.com]
Diagnostic information for administrators:
Generating server: DB8EUR05HT071.mail.protection.outlook.com
egekyurusen@buildapc.eu
CWLGBR01FT004.mail.protection.outlook.com
Remote Server returned '550 5.4.1 Recipient address rejected: Access denied. AS(201806281) [CWLGBR01FT004.eop-gbr01.prod.protection.outlook.com]'
Original message headers:
ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=none; b=KVMXSMVo9dUF2GPz5be6L+mkT/1wPK3FASr8ETyRwddbSpCtwatWZVLujEe2CHZqNt7UiqCjwNbizTPDUKFPFhn4NPDMh+jwxnl2jY4q/N/t6CKyVC+OIJacPQApZf4NMn676h/ojPcjYHqCN2Pz4T+02i/6AoRNdVqrJvVETM/v+JrC7EiznjyrI1Mwi/hK6iO1AFVSc7bc9eEx6/7Fw2FFhCXi7pWgJDl4nkbSvBDrwmp1PGeETvXWiwXfXGxyfA8dJIHnYHhBjyRscLxfd4wzz+3kDxvR3Vk7sE+aSzKbhHylDeCemc6VWrlLp/UbAe/S1Bo2rCz3x9Bu8sfjuQ== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com; s=arcselector9901; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=rV8q4wsAuHmJyR/v2ssuSzyyQgBsjW7KDuB0Oy+Cpmk=; b=kRAR7sJizhFSLRYm2cXhxA7lHGa8eUhiXETYZD2TaIJ/l4vqxGrUn4pit10BasPMXRXyCwyaHK40M5speQmZpFUq+8pNJOfeUdQu0c/K/3DDgSDm/2fdYNuizu9EEHxfEUVly9JUywPuBOgN/LgqzK3Wx3uQiWlvCVaI6uBxzo8YTmraLeOez/7i0XuzMJk1z9pbsjEkij62FoH84osBTG6PYTWAblqPIyd47KRuAWMAvzGmR26WBK71VGuZAA2hOQZ+CUZvVtcpi2g7Bhnyv98fMdI3LkYoiX1isDnyW0MA0FmLRm489Q2a/d5p82OXO11p32ASPs9itXL+S7pzHQ== ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=none; dmarc=none; dkim=none; arc=none DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=hotmail.com; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=rV8q4wsAuHmJyR/v2ssuSzyyQgBsjW7KDuB0Oy+Cpmk=; b=oHABQw+kCwvsePDHd5LE2qkAe2pMRng8T2eXZqcQl/VHEgr/YGRf4GbV6pDgktYiWejikB6opVZvZGbQNRIWiezsQ2CoCb+DRtHYIK+8/5Yi0seiY2V8IN7V3iUEOlv4TJhgknfjmVZi8dMnoSYfve/ePMRmiNOdW9JmzyfDO1Smdftr5JFFpi8VNX6qB3e2a+mlhUyhdI3peyXpRgxbg5jkOPU0W3tCM92LGkrIi7juP+WOE3l3rmwf/sOfVoTzcBBOBXVaS9uh0u+0Z/GmTTCdwvYlswK4EaULBmRHAxu9yTLZKxY+U7c55E0O1TyLlQnC5njiCMJDyKzjWbMGZQ== Received: from DB8EUR05FT063.eop-eur05.prod.protection.outlook.com (2a01:111:e400:fc0f::52) by DB8EUR05HT071.eop-eur05.prod.protection.outlook.com (2a01:111:e400:fc0f::198) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.3589.20; Fri, 20 Nov 2020 08:18:16 +0000 Received: from DBBPR04MB7580.eurprd04.prod.outlook.com (2a01:111:e400:fc0f::46) by DB8EUR05FT063.mail.protection.outlook.com (2a01:111:e400:fc0f::195) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.3589.20 via Frontend Transport; Fri, 20 Nov 2020 08:18:16 +0000 Received: from DBBPR04MB7580.eurprd04.prod.outlook.com ([fe80::8cdd:c4b0:7506:4836]) by DBBPR04MB7580.eurprd04.prod.outlook.com ([fe80::8cdd:c4b0:7506:4836%7]) with mapi id 15.20.3589.022; Fri, 20 Nov 2020 08:18:16 +0000 From: ege yurusen <egeyurusen@hotmail.com> To: "egekyurusen@buildapc.eu" <egekyurusen@buildapc.eu> Subject: test Thread-Topic: test Thread-Index: AQHWvxWyoYLtKtIt406BtErehYakJA== Date: Fri, 20 Nov 2020 08:18:16 +0000 Message-ID: <DBBPR04MB75808F3417BFF204ED8F4573DBFF0@DBBPR04MB7580.eurprd04.prod.outlook.com> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-incomingtopheadermarker: OriginalChecksum:BC68027EE087496087D5667391638AC11D47A5823CE04842252DCD66EE0C4434;UpperCasedChecksum:40001B8E0491280D7A8BC764972CD938A4518BAB1B31E4B973EF52760D330A46;SizeAsReceived:6572;Count:41 x-tmn: [INFKSfCKHx87zzzKo/HwXSHodVwPh8nues4N9cQadz4=] x-ms-publictraffictype: Email x-incomingheadercount: 41 x-eopattributedmessage: 0 x-ms-office365-filtering-correlation-id: 2920629a-06e2-4e82-5e07-08d88d2cd50e x-ms-traffictypediagnostic: DB8EUR05HT071: x-microsoft-antispam: BCL:0; x-microsoft-antispam-message-info: tUWrpx+ISYqwa4ShVNCpwJfZer9+sgfhgZkzG/nzRv6NDcdLgmgZkFf8C3a2It7lrir+/lOU3q4BQTwZQvQ+zQ== x-ms-exchange-antispam-messagedata: SVhqmDTY8IWrrOWPeBFBYgaCcGBthMcG95u7f90FGnNUp0CN7CVcXvxM1/hB+hV2owvzPbcti0pjwy4z1YCsZeaEtJDf2g0mvkxL2Z8D7uAp5w0iskMO56zc2UMhBVZcfsfQ6XwoJxY/s12DmDmy0w== x-ms-exchange-transport-forked: True Content-Type: multipart/alternative; boundary="_000_DBBPR04MB75808F3417BFF204ED8F4573DBFF0DBBPR04MB7580eurp_" MIME-Version: 1.0 X-OriginatorOrg: hotmail.com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-AuthSource: DB8EUR05FT063.eop-eur05.prod.protection.outlook.com X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg: 00000000-0000-0000-0000-000000000000 X-MS-Exchange-CrossTenant-Network-Message-Id: 2920629a-06e2-4e82-5e07-08d88d2cd50e X-MS-Exchange-CrossTenant-originalarrivaltime: 20 Nov 2020 08:18:16.5202 (UTC) X-MS-Exchange-CrossTenant-fromentityheader: Internet X-MS-Exchange-CrossTenant-id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa X-MS-Exchange-CrossTenant-rms-persistedconsumerorg: 00000000-0000-0000-0000-000000000000 X-MS-Exchange-Transport-CrossTenantHeadersStamped: DB8EUR05HT071
Solved! Go to Solution.
From looking at your MX record for your domain it is set that your email is on Office 365 - not on the cPanel account - email for your domain can really only live on one service at a time
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community
As I mentioned in my original reply - Your email is configured to use Office 365 - This maybe because you selected to take a free account for a year when you got your product from GoDaddy - Assuming this is the case you need to go into the DNS manager and change the MX record from the Office 365 record - I recommend adding an A record for mail pointing to your cPanel IP address and then set your mail record to mail.YOURDOMAIN.com where yourdomain.com is your actual domain
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community
From looking at your MX record for your domain it is set that your email is on Office 365 - not on the cPanel account - email for your domain can really only live on one service at a time
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community
Hello, my main purpose is i want to use these cpanel email account as workspace email account so i would be grateful if you can guide me for how to setup email accounts. Meanwhile, i also set my email on cPanel account(i actually created another email account) but i am still getting an error if i send it from gmail/hotmail/outlook. Here is the error i get.
As I mentioned in my original reply - Your email is configured to use Office 365 - This maybe because you selected to take a free account for a year when you got your product from GoDaddy - Assuming this is the case you need to go into the DNS manager and change the MX record from the Office 365 record - I recommend adding an A record for mail pointing to your cPanel IP address and then set your mail record to mail.YOURDOMAIN.com where yourdomain.com is your actual domain
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community