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Unable to connect to SFTP of Managed WordPress Site

I am trying to login to my SFTP but its not connecting.
Screenshot of error is attached.
SFTP-issue.jpg

Log/staus on FileZilla
status: Connecting to ********.com...
Response: fzSftp started, protocol_version=8
Command: open "*******@*********.com" 22
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

1 ACCEPTED SOLUTION
Super User I

@iaxpert

 

Are you using the exact settings as noted here?

 

If you are only GoDaddy can advise why the server is timing out and you would have to contact them for resolution. Make note as to the exact time this happens so they can look at logs if need be. 😉

 

Judith
"Broken crayons still color." Anon

View solution in original post

2 REPLIES 2
Super User I

@iaxpert

 

Are you using the exact settings as noted here?

 

If you are only GoDaddy can advise why the server is timing out and you would have to contact them for resolution. Make note as to the exact time this happens so they can look at logs if need be. 😉

 

Judith
"Broken crayons still color." Anon

View solution in original post

When I try to connect thru the "Site Manager" of Filezilla is does not want to connect. But if I connect thru "Quickconnect" it works. Why is that?