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Using upfront wordpress and contact form only send message, not customer name and email address

I've had a lot of problems with the contact form on my new wordpress site. I'm using the upfront fixer theme. After changing the mail settings from PHP to SMTP the emails are now finally being received....except it's only the third form field that is being sent. So I'm missing the customer's name and email address... Any ideas. 

So demotivating, I felt like opening champagne when I finally got an email from my website, only to see it's only the message part that I see.


I should add - it's using my name and the email address I used for SMTP - how the **** in upfront or wherever do I edit it so it shows my customer's name and email address ? 😕