Community Manager

Hi @siping21c. Thanks for being part of GoDaddy Community!

 

It sounds like the backup service is having difficulty accessing your files. I would recommend getting in touch with support regarding this. It seems likely there's an issue with the account itself. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.