Microsoft 365 from GoDaddy Help

Add my Microsoft 365 email to Outlook on Windows


Step 3 of the Set up my Microsoft 365 account series.

Add your Microsoft 365 email to Outlook on your Windows computer. Then you can send and receive email on the go.


There are now 2 versions of Outlook for Windows: new Outlook and classic Outlook. Check which version you’re using, and then select the appropriate tab.

Required: To use new Outlook for Windows, it must be activated with a Work or school account licensed for Office desktop apps. For Microsoft 365 from GoDaddy plans, it must be a Business Professional or higher plan (upgrade my email plan). However, the license can be provided by any Work or school account.

Upon activation, you can add additional email plans, such as Email Essentials, Email Plus, or Online Business Essentials.
  1. Open Outlook. Don't have the app? Here's how to download it.
    Outlook icon, blue envelope with white o
  2. The first steps will vary depending on whether you already have an email address added to Outlook or not:
    • If you haven’t added an email address to Outlook, enter your email address, and then select Continue.
      The Welcome to the new Outlook window with the Continue button highlighted.
    • If you already have an email address added to Outlook, in the upper-right corner, select The settings gear icon in New Outlook. Settings. Under Email accounts, select Add account.
      The Your accounts section with the Add account button highlighted.
  3. If you see a prompt that says your email is used with more than one account with Microsoft, select Work or school account (not Personal account).
  4. Enter your email password, and then select Sign In.
    The M365 sign-in with an example email address and password entered.
  5. If you're signing in from a new device or location, you'll see a prompt to Verify it's you and confirm your identity through a one-time code.
    The Verify it's you with the three options for a one-time code.
  6. If you're asked to trust your domain, select Continue.
    The prompt asking if you trust your domain from Microsoft.
  7. If it's your first time signing in and multi-factor authentication (MFA) is enabled, you'll see a prompt to set up your authentication method. (If you have trouble following the on-screen instructions, trying setting up MFA using these steps instead.)
  8. If you already have MFA set up, verify your identity using your authentication method.
  9. You might get a request for permission to access your account, select Accept.
  10. If prompted to stay signed in to all your Microsoft apps, select OK.
  11. Select Done.
  1. Open Outlook. Don't have the app? Here's how to download it.
    Outlook icon, blue envelope with white o
  2. If you're a new user, skip to step 3. Otherwise, select File, and then select + Add Account.
    Under Account Information, + Add Account
  3. Enter your Microsoft 365 email address, and then select Connect.
    • If the Email address box is prefilled with a different email, you can select the correct email address from the menu or delete it and enter the correct address.
      Enter email and select Connect
  4. If you see a prompt that says your email is used with more than one account with Microsoft, select Work or school account (not Personal account).
  5. Enter your email password, and then select Sign In.
    The M365 sign-in with an example email address and password entered.
  6. If you're signing in from a new device or location, you'll see a prompt to Verify it's you and confirm your identity through a one-time code.
    The Verify it's you with the three options for a one-time code.
  7. If you're asked to trust your domain, select Continue.
    The prompt asking if you trust your domain from Microsoft.
  8. If it's your first time signing in and multi-factor authentication (MFA) is enabled, you'll see a prompt to set up your authentication method. (If you have trouble following the on-screen instructions, trying setting up MFA using these steps instead.)
  9. If you already have MFA set up, verify your identity using your authentication method.
  10. You might get a request for permission to access your account, select Accept.
  11. If you are a new user, you can add another email address, and then select Next. Otherwise, select Done.
    add another email address or select done

Your Microsoft 365 email account is now added to Outlook.

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