GoDaddy Help

Create new team member roles for my Websites + Marketing or Conversations account

Custom roles let account owners combine account access permissions in different ways to fit a team's needs.

Note:
  • GoDaddy Conversations is automatically included with any Websites + Marketing account, at no extra cost.
  • For now, Conversations is available in English only

Follow the steps for your product setup to select relevant permissions and create a custom role for your team.

  1. In a web browser, go to your GoDaddy product page.
  2. If you have a Websites + Marketing plan, scroll to Websites + Marketing and select Manage next to your site. In the left menu, expand Website.

    OR

    If you have the standalone version of Conversations, expand Conversations Unified Inbox. To the right of your Conversations plan, select Web Inbox.

  3. In the left menu, select Users.
  4. In the upper-right corner, select Manage Roles & Permissions.
  5. Select Add role.
  6. Give the role a name and description.
  7. Select the permissions for this role.
    Websites + Marketing:
    • Design and edit website content: Create, update and customize website pages, sections, layout and content.
    • Publish website changes: Publish or unpublish changes to control what’s visible to visitors.
    GoDaddy Conversations
    • Manage channels and settings: Create chat widgets for your website, edit chatbots and chat availability times, manage notification settings and manage your business phone number, if your plan has this feature.
    • Manage Conversations threads: Reply to and compose new Conversations threads, manage notification settings, and, if your plan has a business phone number, make and receive calls.
    • Delete Conversations threads: Manage notification settings and delete any conversation thread.
  8. Select Add role.

The role will now be available in the User Role dropdown menu when you invite new team members to manage your account.

Related steps

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