Last Revised: 8/10/2019

The .uk country-code top-level domain name (ccTLD) is an extension that represents the United Kingdom.

If you've lost your Nominet login credentials, you can retrieve that information from Nominet using the email address with which you registered your domain.

Customer Support

GoDaddy provides live telephone customer support for all inquiries, incidents, and issues. Most all are addressed during the call itself by our award-winning customer support team. When escalation is required, the majority of issues are resolved within 72 hours, but exceptions do occur depending on the complexity of the issue. Should you wish to escalate an issue, please ask our customer support team to do so on your behalf.

Registration requirements

Anyone can register .uk domain names on a first-come, first-served basis, but an address for service in the United Kingdom will be required for registrants who live overseas. This address must be listed as the admin contact for your domain name. This requirement does not apply for .co.uk and .org.uk domain names.

PO Boxes are not acceptable.

For more information, see the registration rules for the new .uk domain extensions.

Renewal restrictions

Your .uk domain name renews before its expiration date. We attempt auto-renewal 14 days prior to the domain name's expiration date. If the renewal attempt fails, we re-attempt renewal seven days prior to the domain name's expiration date and again one day after the domain name's expiration date.

If we cannot auto-renew the domain name and you do not manually renew it before the third billing attempt, it becomes unmanageable in your account until it is renewed.

Transfers In requirements

The .uk transfer process is unique to the Nominet registry.

To initiate a .uk transfer, you must:

1. If available on our website, purchase a .uk transfer for $0. (The .uk transfer does not include a free one-year extension because the transfer is free.)

2. Contact your current registrar and request an IPS tag change to GODADDYUK. Once updated, the transfer completes immediately. 

When you complete either of the steps above, we will send an email to the registrant contact's email or to the account holder's email address. You must follow the instructions listed in the email to initiate a .uk transfer.

Transfers out requirements

To transfer a .uk domain name to another registrar, contact our support team to request the transfer and provide us with the following:

1. A specific request to transfer the domain name. Include the full domain name in the request.

2. The IPS Tag name of your new registrar. (Nominet issues a case-sensitive IPS tag to each registrar approved to manage .uk domain names. Transferring a .uk domain name requires an update of the IPS tag information.)

3. Account validation information (customer account number or user name and your Support PIN.

Account change requirements

When you move a domain name, you cannot change the registrant first name, last name, and company name.

Contact updates requirements

For registrant contact information, first update through Nominet. After your new information displays in the Nominet Whois database, contact our support team to update your contact information with us.

With .uk domain names, the type of contact update you want to make might include a fee. See> Nominet's Transfer page for information on free vs. fee-based changes.

During the verification process, the domain name request is assigned a status code of 254 (".UK Data Validation Process"). For more specific instructions regarding the .uk contact verification process, please see Verifying Contact Information for .UK Data Validation Process.

You can contact us at ukverify@godaddy.com if you have further questions or concerns about .uk domains.

Domain cancellations

Per Nominet requirement, only the registrant can cancel the .UK domain name. You should only cancel a .UK domain if you are sure that you no longer need it. Once you submit the request it cannot be reversed. Once submitted for cancellation, the .UK domain will be removed from the registry on the day of cancellation at some point before midnight. At this point, the .UK domain name will be available for anyone to register. To submit a cancellation request please log into Online Services.