Delete a thread from GoDaddy Conversations
Note: The GoDaddy mobile app is not available with free Conversations plans.
Clear the clutter in your GoDaddy Conversations inbox by deleting chat, voice and text messages that you no longer need. You can also archive the conversation or social media message instead.
Warning:
- Deleting a conversation is permanent
- You cannot delete a single message in a conversation thread, only an entire conversation
- You cannot delete comments about your social media posts yet
- You won’t be able to delete your social media conversations
Choose your device to see how to delete a conversation from your inbox, or from within a conversation thread.
- In a web browser, go to your GoDaddy product page.
-
If you have the standalone version of Conversations, expand Conversations Unified Inbox. To the right of your Conversations plan, select Web Inbox.
OR
If you have a Websites + Marketing plan, scroll to Websites + Marketing and select Manage next to your site. In the left menu, expand Conversations.
- Select Inbox. A list of your unarchived conversations will show.
Delete from your inbox
- Hover your mouse pointer over the conversation you want to delete.
- Next to the message, select
More. - Select Delete.
Delete from within a conversation thread
You can also delete conversations when you're in a conversation thread:
- Select the conversation you want to delete.
- In the upper-right corner, select More.
- Select
Delete. - Select Delete to confirm.
- Sign in to your GoDaddy mobile app.
- At the bottom of the screen, tap Conversations to see a list of all your unarchived conversations.
Delete from your inbox
- On the conversation you'd like to delete, slightly swipe left.
Note: If you accidentally swipe all the way left, the conversation will be archived. To undo this, restore the conversation from the archive.
- Tap Delete.
- Tap Delete to confirm.
Delete from within a conversation thread
You can also delete conversations when you're in a conversation thread.
- Tap the conversation you want to delete.
- In the upper-right corner, tap Delete.
- Tap Delete to confirm.
- Sign in to your GoDaddy mobile app.
- At the bottom of the screen, tap Conversations to see a list of all your unarchived conversations.
- Tap the conversation you want to delete.
- In the upper-right corner, tap Delete.
- Tap Delete to confirm.
