Set up GoDaddy Conversations and connect with customers
Never miss an opportunity to connect with a customer. Use the GoDaddy Conversations unified inbox to manage your emails, plus messages from your web forms, chatbots, Facebook business account and Instagram professional account.
Note: The GoDaddy mobile app and connecting your social media accounts aren't available with free Conversations plans.
1: Activate chat
If you have a website, make sure your website's chatbot is enabled.
2: Connect social media
Connect GoDaddy Conversations to your Facebook business and Instagram professional accounts.
3: Link your email address
Link your Microsoft 365 email address to Conversations and get your email delivered to your Conversations inbox.
4: Read and reply to messages
Discover the different ways in which you can read customer messages and respond to them.
5: What's next?
Help customers find the right products and find out how to manage your messages.