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Payment Stuck

Hello there ,

 

I am new here I purchased my first domain, I press purchase button I got sms that transaction is done but transaction was not showing on website , then i tried to refresh the page but same problem again similarly i did this three times then it automatically  showed next page ,but same payment detected from my account three time how i can take back that payment back . ?

1 REPLY 1
Community Manager

Hi @ahmy. Thanks for being part of GoDaddy Community! In this case, you'll want to connect with our customer care team so they can take a look at what has processed on our end. They can help you get any applicable refunds as well. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.