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Bought domain on auction a month ago, still can't see it

Like in title. I bought the domain over a month ago, paid for it and it's even in my billings, but I can't access it(it's not in my account). I checked the "Won" auctions page but nothing is there.


Hi @tesxkame


Thank you for you post. If you have not received the domain until now please contact our customer services department so that they may address this with our auctions department to see what the status of the domain is and if any further action is needed. Apologies for the inconvenience.


Best Wishes!