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Database error

I have been getting error for database access denied for user xxx@ip address when i login. I have also tried to  reset the password for the user of the database that i have created but still not luck and i have no clue about how to solve this database problem and access my data. Due to this my site is down and it is not able to connect with the database.


Someone please help me out to figure this.


Best Regards

Helper VI

Hi @paul_colordado1, welcome to the community! 🙂


Can you tell me what plan are you on?

Also, what do you use to build your website? Is it a CMS, like WordPress?


If you find my replies helpful, give me a like or kudo 🙂
And if I solved your issue, mark it as solution 😄