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    can't edit appointments

    Can't edit online appointments - the following screenshot shows what I want to edit, but can't

     

    Screen Shot 2019-06-08 at 4.31.34 pm.png

    7 REPLIES 7
    Super User II Super User II
    Super User II

    Re: can't edit appointments

    @sadler_james 

     

    What platform are you on?  In looking at my GoCentral dashboard, the Appointments area doesn't look like that.  If you can advise what you are using, then someone using the same may be able to help. 😉

     

    Judith
    "Do one thing every day that scares you." ~ Eleanor Roosevelt

    Re: can't edit appointments

    @Muse  MAc 10.14.5 Google Chrome

    Super User II Super User II
    Super User II

    Re: can't edit appointments

    @sadler_james 

     

    By platform I meant which GoDaddy product -- GoCentral, older Website Builder or ?   In looking at the current GoCentral product, the appointments area doesn't look like the screen shot you provided.  If you are on an older platform, you may want to consider upgrading to the latest and greatest.

     

    Sorry for the confusion. 😉

     

    Judith
    "Do one thing every day that scares you." ~ Eleanor Roosevelt

    Re: can't edit appointments

    go central @Muse 

    Super User II Super User II
    Super User II

    Re: can't edit appointments

    @sadler_james

     

    Hmmmm.... It could be that because my GoCentral test store is not published it doesn't show the same as your screenshot.  I did find a GoDaddy tutorial video -- but it mentions nothing about having the ability to edit established appointments.

     

    I recommend you contact GoDaddy support for confirmation then let us know what you find out, okay? 😉

     

    Judith
    "Do one thing every day that scares you." ~ Eleanor Roosevelt

    Re: can't edit appointments

    Yeah - that didn't work.

     

    They couldn't provide an answer - I sent them screenshots via email but they couldn't help

     

    Not a great experience and I'd love to have a website, but it's proving to be too much of a headache - I'll do something on Facebook for the moment

    Community Manager
    Community Manager
    Solution

    Re: can't edit appointments

    Hi @sadler_james. Thanks for posting. If you want to edit what is displayed in your screenshot, you'll want to look for Categories. From the GoCentral editor, click "Manage" next to the Appointments item. Then, on the Appointments drop-down menu at the top of the page, select Categories. That should allow you to edit the tabs that are shown in your screenshot. Hope that helps. 

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.