Reopen a Managed SSL ticket
- Go to your GoDaddy
product page.
- Select SSL certificates and then Manage next to the Managed SSL you're working with.
- The next step depends on what type of SSL you have.
- To reopen a ticket for a Standard SSL
- Scroll to Support Communication for this Managed SSL. Type a comment, and then select Reply.
- This will reopen the Managed SSL ticket. Please allow 24-48 hours for a response.
- To reopen a ticket for a UCC SSL san or Wildcard SAN
- After you select Manage, the system will bring you to the main domain on the Managed UCC or Wildcard SSL. If you need to reopen the Primary, type a comment and select Reply under Support Communication for this Managed SSL.
- If you need to reopen another domain on the UCC SSL, click Back in the top left.
- This will bring you to https://sec.godaddy.com, where you can find the domain you are working with.
- On the card with the domain or subdomain, find the HTTPS and click Details.
- On the next page, scroll until you see Support Communication for this Managed SSL, then type a comment and select Reply.
- This will reopen the Managed SSL ticket. Please allow 24-48 hours for a response.
More info