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Can't find my domain name in my account

I went to my account but cannot see my domain name. Yet...it works! I have been researching on here about the same issue. I did do the whois search.....came up with my info. Purchased 2 yrs ago, expiring next month. I do want to cancel this but can't find the domain name in order to delete it.

3 REPLIES 3

Re: Can't find my domain name in my account

Same issue here. I can't find my domain on my account.

Moderator
Moderator

Re: Can't find my domain name in my account

Hi @mistyangel and @rtorres08,

 

Thanks for being a part of Community. If you have confirmed that you own the domain by searching the Whois but you don't see it in your account it's possible you may have more than one GoDaddy account and you are logged in the wrong one. You can try to retrieve your username or contact live support and they should be able to search for your account by the domain name. Once you validate with your call in pin they can provide you with your account number and assist you with getting logged in. Hope that helps! 

 

 

Lisi - GoDaddy | Community Moderator
24/7 support available at x.co/247support

Re: Can't find my domain name in my account

Thanks!! I will try that! I don't think I have but one godaddy account, tho.