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Can't remove Etsy template

I have a domain that forwards to my Etsy shop. I build a website through managed Wordpress hosting, and now I want to use my domain for that website (not have it forward to Etsy anymore). When I go into the DNS manager, it tells me I need to remove the Etsy template, but when I click on "remove template" it keeps giving me an error message. How do I stop my domain from forwarding to Etsy?

1 REPLY 1
Super User III
Super User III
Solution

Re: Can't remove Etsy template

@klariade 

 

The first thing you should do is log into your GoDaddy account through an incognito/private browser and see if you can remove the template. I run into this issue often on my main browser due to the way caching works.

 

If that doesn't work, you should contact phone support or live chat for further assistance as it will most likely be a system issue. 



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