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    Changing PTR record from default to match with my host name

    I am trying to alter the default PTR record. But not able to do.

    On my whm panel checking email deliveribility, I get the following error:

    "1 unexpected PTR value exists for this IP address:

    • ip-xxx-xx-xxx-xx.ip.secureserver.net"

    I am not able to create a new PTR record as it says the above records exist and getting a message new record can not be created.

    I also tried the instructions here: https://documentation.cpanel.net/display/CKB/How+to+Configure+Reverse+DNS+for+BIND+in+WHM

    It also did not work.

    Please note I have registered domain under GoDaddy and hosted (with nameserver) on a VPS with GoDaddy. 

    any way to reset PTR record to match my hostname?

    Thanks in advance

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