Hi @ToniGraeme. Thanks for being part of GoDaddy Community! Unfortunately, I'm not sure what you mean. From what you're saying, I'd guess that you're not seeing a website builder when you log into your account. Usually, when this happens it means that either the wrong account is being accessed or the website/site builder has expired. You may want to double check the account's order history to make sure you're in the right account. If you are and you're still not seeing the builder, you may want to contact our customer care team so they can verify if anything has happened to the account.
JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.