Applies to: GoDaddy Smart Terminal Duo, GoDaddy Smart Terminal Flex

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Connect a printer to a GoDaddy Smart Terminal

Connect your GoDaddy Smart Terminal to a compatible external printer with a USB, Ethernet (via Wi-Fi network router) or Bluetooth connection. Test your printer once it’s connected to make sure it’s working properly.

If you have multiple printers (for example, one in the bar and one in the kitchen), you can connect each of them to your Smart Terminal via an Ethernet (Wi-Fi network) connection. This option is currently only available for compatible Star Micronics Ethernet printers. The same printer can also be connected to multiple Smart Terminals.

Need some help deciding how to connect? Check out our recommended printer connections.

Note:
  • GoDaddy Smart Terminal Flex is compatible with Ethernet (via network router) printer connections only.
  • The Smart Terminal Duo and Smart Terminal Flex also include a built-in printer for paper receipts.
  • All GoDaddy Smart Terminals come with the ability to send receipts via email or text.
  • Printers connected via Ethernet or USB can also be connected to a cash drawer, if needed.

Available for: GoDaddy Smart Terminal Pro, GoDaddy Smart Terminal Flex, GoDaddy Smart Terminal Duo

Connect the Smart Terminal to a wi-fi network using either a wireless or Ethernet (wired) connection. Then, connect the printer to the same router with an Ethernet cable.

  1. Connect the Smart Terminal to a Wi-Fi network, using either a wireless or Ethernet (wired) connection.
  2. With the printer turned off, connect one end of the Ethernet cable into the printer and the other end into the same Wi-Fi router that the Smart Terminal is connected to.
    Ethernet connection between a printer and Smart Terminal
  3. Find the IP address for the printer:
    1. Load the printer paper if you haven’t yet.
    2. With the printer powered off, press and hold the printer’s power button and feed button for a few seconds.
    3. The printer will print two test receipts. Release the feed button when it begins printing the first receipt.
    4. Locate the IP address on the second test receipt. The IP address will be listed in the IP Parameters towards the bottom of the second receipt.
  4. Turn on the printer if it’s still powered off.
  5. Add the printer to the Smart Terminal:
    1. On the Smart Terminal, tap Accessories on the second page of the Smart Terminal home menu.
    2. Tap Add network accessory, then tap Printer.
    3. Locate your printer and tap Connect.
    4. Enter the IP address from the receipt and tap Confirm.
  6. Complete the printer setup:
    • Print a test receipt: Tap Accessories on the second page of the Smart Terminal home menu. Under Manage Accessories, locate the printer and tap Test printer, then Print test.
    • (Optional) Add nickname: Tap Edit icon Edit next to the printer brand name to add a custom nickname to it (like “Bar” or “Kitchen”). Tap Confirm.
    • Assign receipt types: All printer receipts are Off by default. To assign receipts to print from this printer (like an order or customer receipt), update the receipt settings associated with the printer.
  7. (Optional) You can also connect multiple printers to the same Smart Terminal or connect one printer to multiple Smart Terminals. Here’s how:
    • Multiple printers to the same Smart Terminal: Repeat steps 2-6 for each printer you want to add. Make sure to add a nickname and assign receipt types to each printer, to keep track of what you want to print to each location.
    • Multiple Smart Terminals to the same printer: Connect each Smart Terminal (using wired or wireless connection) to the same router that the printer is connected to. Then repeat steps 5-6 on each Smart Terminal to connect it to the printer.

Available for: GoDaddy Smart Terminal Pro, GoDaddy Smart Terminal Duo

Connect a printer directly to your Smart Terminal via USB cable. This type of connection is quick, straight-forward and doesn’t require connecting the printer to a Wi-Fi network.

  1. Navigate to the home menu of your Smart Terminal.
  2. With the printer turned off, connect the USB cable from the printer directly into the Smart Terminal charging dock (Duo) or accessory hub (Pro).
    • Smart Terminal Pro: The Smart Terminal Pro display, stand and accessory hub must remain connected while using the printer.
    • Smart Terminal Duo: The Smart Terminal must remain in the charging dock while using the printer.
      USB connection between a printer and Smart Terminal
  3. Turn the printer on. A confirmation notification will appear on the Smart Terminal home menu that says the printer is connected.
  4. Complete the printer setup:
    • Print a test receipt: Tap Accessories on the second page of the Smart Terminal home menu. Under Manage Accessories, locate the printer and tap Test printer, then Print test.
    • (Optional) Add nickname: Tap Edit icon Edit next to the printer brand name to add a custom nickname to it (like “Bar” or “Kitchen”). Tap Confirm.
    • Assign receipt types: All printer receipts are Off by default. To assign receipts to print from this printer (like an order or customer receipt), update the receipt settings associated with the printer.

Available for: GoDaddy Smart Terminal Pro, GoDaddy Smart Terminal Duo

Connect a printer directly to your Smart Terminal using a Bluetooth connection. Currently, only select legacy printers connect via Bluetooth.

  1. Turn on the Bluetooth printer.
  2. Add the printer to the Smart Terminal:
    1. On the Smart Terminal, tap Accessories on the second page of the Smart Terminal home menu.
    2. Tap Find new accessories.
    3. When you’re prompted to enable Bluetooth, tap Yes.
    4. Tap your printer, then tap Connect.
  3. Complete the printer setup:
    • Print a test receipt: Tap Accessories on the second page of the Smart Terminal home menu. Under Manage Accessories, locate the printer and tap Test printer, then Print test.
    • (Optional) Add nickname: Tap Edit icon Edit next to the printer brand name to add a custom nickname to it (like “Bar” or “Kitchen”). Tap Confirm.
    • Assign receipt types: All printer receipts are Off by default. To assign receipts to print from this printer (like an order or customer receipt), update the receipt settings associated with the printer.

Print a test receipt to make sure your connected printer is working properly.

  1. Tap Accessories on the second page of the Smart Terminal home screen.
  2. Locate the printer you want to test and tap Test printer.

Manage your printers or external accessories directly from your Smart Terminal. For Smart Terminal Duo and Smart Terminal Flex, the internal printer is your default printer. This can be switched by updating your printer preferences.

  1. Tap Accessories on the second page of the Smart Terminal home screen.
  2. Adjust any of the following options:
    • Add a new USB, network, or Bluetooth accessory
    • Test accessories
    • Use the toggles to turn accessories on or off.
    • Remove accessories

Note: Visit your Receipt Settings to adjust the way info displays on your receipt and choose which types of receipts print automatically.


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