GoDaddy 2020 ESG Report
This is our first year reporting our Environmental, Social and Governance (ESG) accomplishments, and we're thrilled with the results. We've broken our ESG goals into three pillars: customers, employees and operations. Each one has lots of information detailed in the full document. But if you're as excited about the results as we are, check out the highlights here and in our video.
Customers
GoDaddy is the place folks come to name their idea, create a compelling brand with a great looking website, and attract customers with digital and social marketing. And we provide one-on-one guidance with a human connection. Serving our customers’ needs creates a deep relationship where we’re not just a solution provider but also a guide and partner on their entrepreneurial journey.
Empower by GoDaddy equips entrepreneurs and fulfills lives.
Empower by GoDaddy is our global community and philanthropic program equipping entrepreneurs in underserved communities with training, tools and peer networks to accelerate their journeys. Through the Empower program, we partner with leading nonprofits to provide community-based programs and virtual learning experiences. Our employees apply their skills, passion and expertise as coaches and mentors. Since its launch in 2017, GoDaddy has served more than 3,500 entrepreneurs through the program, 77% of which are racial minorities.
40 cities with Empower by GoDaddy programming.
3.5K+ empowered entrepreneurs.
77% of served entrepreneurs are racially diverse.
Starting a movement with #OpenWeStand.
We began hearing about the drastic changes in the small business community in early 2020, which gave us an early look at how the crisis cut across every culture and independent endeavor. To provide aid and support, GoDaddy quickly expanded its own website to include COVID-19 resources for small businesses, tagging them with #OpenWeStand on our social platforms. This helped them pivot to keep their doors open and continue moving forward.
By the end of 2020, more than 50 companies pledged to leverage their unique product and service capabilities to make a difference for small businesses.
Learning more with Venture Forward.
Through the Venture Forward study, launched in 2018, we're highlighting the impact of the 20 million microbusinesses our U.S. customers have created. The results show the outsized economic impact of everyday entrepreneurs and a pathway for policy makers and elected officials to create a more inclusive and prosperous economy.
Employees
At GoDaddy, we strive for a workplace culture where everyone has the opportunity to thrive. We don’t use these words lightly, and we don’t shy away from the hard work they entail.
$1500 USD allotted to award nonprofits where they volunteer with grants and matching donations
20 hours of paid time off for each employee to volunteer in their local communities.
Working to build a stronger company.
Nurturing a culture of diversity, inclusion and belonging is woven into the fabric of GoDaddy. Our employees’ unique experiences enrich everything we do. We want our workforce to reflect the diversity of our customers — the everyday entrepreneurs around the world who are pursuing their passions.Listening to our employees is key.
We strive to make sure all our folks feel supported, connected and heard. Through GoDaddy Voice, our annual engagement survey, we collect employee feedback to understand what is and isn’t working and to identify opportunities for improvement – and 87% of employees responded in 2020.$1500 USD allotted to award nonprofits where they volunteer with grants and matching donations
20 hours of paid time off for each employee to volunteer in their local communities.
Celebrating everyone in our company.
We bring our teams together with our 11 Employee Resource Groups (ERGs). Many employees of different racial and ethnic backgrounds, genders, sexual orientations and abilities have organizations to call their own, resulting in over 6,000 ERG sign ups. Importantly, our groups are open to any employee that either identifies with or supports the mission of the ERG.Operations
Robust corporate governance practices are essential to executing our strategy, creating long-term value and maintaining the trust of our stakeholders. Our corporate governance framework lays the foundation for effective oversight and management accountability and enables GoDaddy to remain competitive in the dynamic environment in which we operate.
We work hard to build and uphold our high standards.
To ensure our workforce has received and complies with the requirements of our Code of Business Conduct and Ethics, they’re required to complete online Do the Right Thing (DTRT) training during onboarding and then again once every two years. All employees have access to GoDaddy’s ethics helpline where they may report any violations of law or company policies.
Over 99% of GoDaddy active workforce completed required DTRT training in 2020.
We believe that making your own way online shouldn’t come at the cost of privacy or security.
As an internet company, data protection, security and privacy are at the core of everything we do. We’re dedicated to continuous privacy and security improvements that benefit our customers, and we take proactive measures to remain transparent with users, protect all data and keep up with an evolving regulatory landscape.
We’re committed to an environmentally sustainable future.
As we grow, we hold ourselves to a higher standard of stewardship in areas where we have the greatest impact and influence. By installing energy-efficient systems, using resources responsibly, reducing waste and limiting our greenhouse gas (GHG) emissions footprint, we can help make a brighter future.
Enabling people to reach their dream.
Our commitment to creating a more sustainable, equitable and inclusive society is an ongoing pledge. Through our team’s hard work and tireless dedication, we believe it's not just our vision, but it can — and will — be our future.