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BW75
Novice

Email Forwarding MX Records?

I registered a domain and enabled Email Forwarding as described in GoDaddy instructions, however, email is never delivered, and after a few days, it bounces and stops attempting to be sent.

 

I looked at my domain DNS records, and there are no MX records by default.  I added 2:

 

MX @ mailstore1.secureserver.net (Priority: 10)

MX @ smtp.secureserver.net (Priority: 20)

 

I still do not receive email, and got a bounce back suggesting the recipient wasn't found.

 

Are these the correct MX servers to use for GoDaddy Workspace Email Forwarding credits that come along free with your domain?  (Yes, I enabled it for the domain in question, setup the forwarder account in the Workspace panel, etc.)

3 REPLIES 3
Moderator
Moderator
Solution

Re: Email Forwarding MX Records?

Hi @BW75,

 

Welcome to the Community!

 

The correct MX records when using our workspace email (mailboxes or forwarding) are as follows: 

 

MX        @        mailstore1.secureserver.net (Priority: 10)        1 Hour

MX        @        smtp.secureserver.net (Priority: 0)                1 Hour

 

You should also create the following CNames:

POP

pop.secureserver.net

IMAP

imap.secureserver.net

SMTP

smtpout.secureserver.net

 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support
johndeaton
Novice

Re: Email Forwarding MX Records?

Hi - 

I am having the same problem of not getting the emails I have forwarded.  I've tried your solution and it did not work for me.  I set up the forwarding in the first place per these instructions... https://www.godaddy.com/help/set-up-my-forwarding-email-address-7598.  I also tried changing the email routing in CPanel to Local Mail Exchanger per another suggestion I found.  None of these solutions have helped. It has been 48 hours since I updated the MX records.  I found somewhere else that it could take this long.  Any other suggestions?

Thanks in advance.

Re: Email Forwarding MX Records?

Hi

 

I try this solution and was succesfully for a short time.

In this moment I have same configuration but it does not work. 

the problem is : 550 relaying denied for xxx@ddd.com