Dive in: Terminal intelligent Duo articles
Here's a list of all Help articles for the Terminal intelligent Duo. Use it as your guide to learn more about getting the most from your Terminal intelligent Duo.
| Click to jump to each section | ||
|---|---|---|
Get started with the Terminal intelligent Duo | Using the Terminal intelligent Duo | |
Terminal intelligent Duo App Center | Orders, payments and transactions | |
Connect accessories | Troubleshoot the Terminal intelligent Duo | |
Replace hardware and accessories | ||
Get started with the Terminal intelligent Duo
Learn how to order, set up and connect your Terminal intelligent Duo. (Back to top)
- What is GoDaddy Payments?
- Start using the Terminal intelligent Duo
- Terminal intelligent Duo onboarding guide
- What's included with my Terminal intelligent Duo?
- Connect my GoDaddy Smart Terminal to a Wi-Fi connection
- Connect the Terminal intelligent Duo to a mobile network
- Install a SIM card into your Terminal intelligent Duo
- What devices are available with GoDaddy Payments?
- Understand the Point of Sale Plus Plan
- Understand the Invoicing & Pay Links Plus plan
- Order a GoDaddy Payments POS device
- Comparing the V2.0 and V3.0 Terminal intelligent Duo
- Hardware manuals and Quick Start guides
- Statement of Support – GoDaddy Payments
- GoDaddy smart terminal OS release notes
- GoDaddy Smart Terminal Catalog app release notes
- GoDaddy Smart Terminal Register app release notes
Using the Terminal intelligent Duo
Set up your product catalog, manage users, and customize your Terminal intelligent Duo settings. (Back to top)
- Create a product catalog
- Add products to the product catalog
- Add product variants and modifiers
- Add categories to your catalog
- Sync your online store inventory with your GoDaddy Smart Terminal
- Manage inventory on your GoDaddy Smart Terminal
- What native apps are available on my GoDaddy Smart Terminal?
- Change the GoDaddy Smart Terminal passcode
- Add or remove POS device users
- Change users on my GoDaddy Smart Terminal
- Log out of the GoDaddy Smart Terminal
- Change your device name or catalog
- Customize my GoDaddy Smart Terminal screen
- Adjust the settings on a GoDaddy Smart Terminal
- What are the MID and TID and where can I find them?
- Which domain names and endpoints do GoDaddy Smart Terminals access?
- Assign POS device roles and permissions
- Turn on or reboot my GoDaddy Smart Terminal
- Tips for using the product catalog
- Create and apply taxes
- Create and apply discounts
- Create and apply product fees
- Change the GoDaddy Smart Terminal language
- Understand the icons on your Terminal intelligent Duo
- How long is the battery life for my GoDaddy Smart Terminal?
- What do the cameras on the Terminal intelligent Duo do?
- Clean and disinfect the Terminal intelligent Duo
- Terminal intelligent Duo safety and handling info
Terminal intelligent Duo App Center
Customize your Smart Terminal with 3rd party apps to support your business. (Back to top)
- What is the App Center?
- What apps are available for my GoDaddy Smart Terminal?
- Subscribe to a GoDaddy Smart Terminal app
- Cancel a GoDaddy Smart Terminal app subscription
- Add a payment method in the App Center
- App Center billing questions
Orders, payments and transactions
Process orders and payments, manage your payouts, review transaction reports, and learn how to handle refunds and chargebacks. (Back to top)
- Process transactions with GoDaddy Smart Terminals
- Create an order on a GoDaddy Smart Terminal
- Process a pickup order on a GoDaddy Smart Terminal
- Process a local delivery order on a GoDaddy Smart Terminal
- Set up favorites on your POS device
- Search for products on your POS device
- Customize the product grid on my POS device
- Set up an Online Ordering channel
- Process offline payments on your GoDaddy Smart Terminal
- View my GoDaddy Payments orders
- View my transactions
- View my payouts
- Why are my payouts on hold or delayed?
- Issue a refund to my customer
- What are chargebacks and how do I dispute them?
- What does this transaction status mean?
- Resend or reprint a receipt
- Adjust tip settings for GoDaddy Payments
- Add customer tips to transactions
- Catalog App Overview: GoDaddy Smart Terminal
- Register App Overview: GoDaddy Smart Terminal
Troubleshoot the Terminal intelligent Duo
Get help with power problems, connectivity issues, blank or unresponsive screen, physical damage and more. (Back to top)
- My Terminal intelligent Duo isn't powering on
- My Terminal intelligent Duo won't read cards
- Why is my customer’s credit card declined?
- Troubleshoot Wi-Fi connectivity
- A pickup or local delivery order isn’t appearing on a GoDaddy Smart Terminal
- My Terminal intelligent Duo screen is blank
- Physical damage to the hardware
- Problems with the Terminal intelligent Duo printer
- Send an error report to customer support
Connect accessories
Learn how to connect accessories for the Terminal intelligent Duo, like a printer and cash drawer. (Back to top)
- Which printers and accessories can I use with the GoDaddy Smart Terminal?
- Connect a printer to a GoDaddy Smart Terminal
- Load a roll of printer paper
- Connect an accessory to a GoDaddy Smart Terminal
- Disable the GoDaddy Smart Terminal printer
- Can I use a stylus with the Terminal intelligent Duo?
Replace hardware and accessories
Learn how to exchange or return your device, order replacement items, and review hardware warranty info. (Back to top)