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attynet13
New

Godaddy Auctions - Purchased domain not received until now

I paid for a domain on godaddy auctions for topphoenixcriminallawyer.com.  I am yet to receive the domain my account.  

1 ACCEPTED SOLUTION
Nate
Super User II

It can take several days for the funds to be verified, then several more days to move the domain into your account.  If the domain registration is currently with GoDaddy that can be done with an account change, if the domain is registered elsewhere you'll need to purchase a domain transfer and contact the seller for the appropriate information.

 

Check the status of the domain in your auctions account to make sure you've done everything needed so far.  If you have questions contact auctions@godaddy.com or (480) 505-8892.

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2 REPLIES 2
Nate
Super User II

It can take several days for the funds to be verified, then several more days to move the domain into your account.  If the domain registration is currently with GoDaddy that can be done with an account change, if the domain is registered elsewhere you'll need to purchase a domain transfer and contact the seller for the appropriate information.

 

Check the status of the domain in your auctions account to make sure you've done everything needed so far.  If you have questions contact auctions@godaddy.com or (480) 505-8892.

View solution in original post

Thanks, this helped.

 

The confusing thing for me was - after winning a domain auction, GoDaddy sends you an email to say you can get started using your products and that there are products waiting to be activated in your account.

 

I was expecting the process to take a few days except that I received the GoDaddy email to say 'get started' now.