Professional Email Help

Change or delete my Professional Email alias

If you are no longer interested in using an email alias, edit or delete it from the Email & Office Dashboard. If you delete an alias, you can then create a new user with that name.

  1. Sign in to your Email & Office Dashboard (use your GoDaddy username and password).
  2. At the top of the page, select Email Aliases.
    email aliases in email & office dashboard

Edit an alias

  1. Next to the email alias you want to change, select Pencil button Edit.
  2. Enter a new name for the alias. If you have multiple domains, you can also change the alias domain.
  3. Select Save.
  4. To use both the original and updated alias, select Yes, Keep It, Too. To only use the updated alias, select No, Thanks.

Your alias will now direct mail to your primary inbox.

Delete an alias

  1. Next to the email alias you want to delete, select Trash Can Button Delete.
  2. Select Delete.

After an alias is removed, it can be used as a new email address.

Related step

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