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Contact support from the Get Help dashboard

When you need support for your Managed WordPress account, get in touch with us via the Get Help dashboard from WordPress Admin.

Required: The Get Help dashboard is available in the following plans when the WooCommerce plugin is enabled:

Get Help Dashboard for Managed WordPress accounts
  1. Sign in to WordPress.
  2. In the left menu, select Get Help.
  3. In the Need some help? panel, enter your email address in the Reply to field.
  4. From the Why are you contacting support? menu, select an option.
    • Hosting
    • WooCommerce
    • Plugins
    • Other
  5. Fill in the remaining fields.
  6. (Optional) Check Create a troubleshooting user to create an Admin user for the support team.
  7. Select Submit request.

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