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    Receiving an Error During Account Creation

     Hi there, 

    I have just built my new website but when I tested it and tried to create an account a received the error msg. Something went wrong while creating an account. I am not sure why this is happening. I'm in the trial period, so not sure if it has anything to do with that? Also tried in the website builder to find where I can delete this section (for account creation) but couldn't find it. Please help 🙂

    1 REPLY 1
    Super User II

    @Yellowwood 

     

    I'm thinking this doesn't have anything to do with the trial. It sounds like caching maybe. Try opening the site in an incognito or private window and see if it allows you to sign up for an account. If not, I would suggest giving support a call or jumping in a live chat.



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