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Ali999
New

Getting an error when trying to add debit card

 

Hi,

 

I am trying to add my debit card information unfortunately I am unable to do that. The Payment details page gives me an error, everytime I tried to add these details. All the fields are filled with correct information.

 

"Oops. You missed some required information. Please complete the noted fields and try again."

Can you please let me know how can I solve this problem?

Hope to hear from you soon.

 

Kind regards,

Ali Affan

 

1 ACCEPTED SOLUTION
MrVapor
Super User 2020

Hey there @Ali999 ,

 

First thing I'd do is clear my browser cache to make sure it's not just a caching issue. If that doesn't work, you'll need to call into customer support. They should be able to help you get your payment information in at the very least.



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* Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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1 REPLY 1
MrVapor
Super User 2020

Hey there @Ali999 ,

 

First thing I'd do is clear my browser cache to make sure it's not just a caching issue. If that doesn't work, you'll need to call into customer support. They should be able to help you get your payment information in at the very least.



I am a GoDaddy End User - Just Like You
* Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community


View solution in original post